Shipping policy
Great news, we deliver products to Australia & the rest of the World.
Your parcel will be shipped using Australia Post. Once you place your order our warehouse team will send tracking information via email (Please check promotions tab on your email if it is not showing in your primary tab)
You can track from the moment your product leaves us to when it arrives at your door. You will receive notifications from Australia Post via text message and email to let you know when and what time your package is coming. We have also partnered with Shop Pay to give you the option to get notifications within the app to give you an even easier way to track your order.
AUSTRALIA
Standard Shipping 2-5 Business Days
Express Shipping 1-3 Business Days
(Please note: This may vary depending on which area/state you live in)
Prices:
Free Shipping on all orders over $100
Standard Shipping $9.95 for orders under $100
Express Shipping $14.95
INTERNATIONAL
UK
Free Shipping on all orders over $100 AUD (around £50 GBP)
or $10 AUD (around £5 GBP) for orders under $100
Express Shipping options available
New Zealand
Free Shipping on all orders over $100 AUD (around $104 NZD)
or $10 AUD (around $10.50 NZD) for orders under $100
Express Shipping options available
USA
Free Shipping on all orders over $100 AUD (around $70 USD)
or $10 (around $7 USD) for orders under $100
Express Shipping options available
Rest of the World
Free Shipping on all orders over $100 AUD
or $10 AUD for orders under $100
Express Shipping options available
By placing an international order with Lowkey Down Under, you are responsible for original shipping charges and all applicable custom import fees.
Orders placed on weekends or on public holidays will be processed for shipment the next business day.
If you have not received your order within the estimated times above or if you have any other issues, please contact us.